Millions of people around the world face a crucial decision. On Tuesday, 14 October, Microsoft will officially end support for Windows 10. After that date, the system will no longer receive vital security updates, leaving computers increasingly open to cyberattacks. Without regular patches, older machines will become easier targets for hackers. Microsoft encourages users to upgrade to Windows 11 for free, but many devices do not meet the new system’s hardware requirements. Nathan Proctor, senior director at the US consumer group PIRG, warns that ending support could harm consumers and the environment.
Millions still depend on Windows 10
Windows remains the most used computer operating system globally. Microsoft says it runs on more than 1.4 billion devices. According to Statcounter, about 43% of them still ran Windows 10 in July 2025. In the UK, consumer group Which? estimates around 21 million people continue to rely on Windows 10. A survey by the group showed that one in four users plan to keep using it even after support ends, while one in seven intend to buy a new device.
Consumer advocates say Microsoft’s move will lead to more waste and unnecessary spending. “People are tired of devices that become obsolete too fast,” said Proctor. “We deserve technology that lasts,” he added.
What users should do before support ends
Microsoft gives personal users two options. They can upgrade to Windows 11 or register for extended security updates (ESU) for one more year. Both options are available in the “Privacy and Security” section of system settings. Users with compatible PCs can upgrade for free. However, many will need to buy new devices, even if their current computers still function well.
For those unable or unwilling to upgrade, Microsoft offers ESU, which provides essential security patches until October 2026. The service does not include technical support or feature updates. Users in the European Economic Area can register for free. Others can qualify by updating to the latest Windows 10 version, having a Microsoft account, and backing up their device settings.
If these steps aren’t followed, users must pay $30 (£22) or use 1,000 Microsoft Rewards points to access ESU. Businesses using Windows 10 will pay $61 per device, depending on location.
What changes with Windows 11
Since its 2015 launch, Windows 10 has received consistent updates to improve performance and fix security issues. Microsoft now pushes users toward Windows 11, which demands newer hardware and requires a Microsoft account for full use. Even those choosing ESU must have a Microsoft account. Some users have expressed privacy concerns about this requirement.
Why staying on Windows 10 is risky
Once Microsoft ends support, Windows 10 computers will stop receiving crucial security updates. That will make them more vulnerable to malware, ransomware, and other cyber threats. Over time, protection will weaken as hackers exploit new flaws.
Recent cyberattacks have affected major retailers, carmakers, and even childcare providers. Microsoft’s Chief Marketing Officer, Yusuf Mehdi, warns that companies using unsupported software could face compliance and data protection problems. Developers may also stop updating apps for Windows 10, reducing functionality.
For millions of users, the choice is urgent. Upgrading keeps systems safe and functional, while staying with Windows 10 could leave computers exposed to serious digital risks.
